Customer support Representative- Check ‘n Go/Allied Cash Loan
Would you enjoy supplying service that is excellent building enduring consumer relationships? Do you want to go beyond conventional retail jobs and begin to build your job? Are you experiencing fascination with being part of an industry-leading monetary solutions business? Isn’t it time to produce your following move? In that case, you want to communicate with you!
Summary of Part and Key Accountabilities:
Our Customer Service Associates have reached the center of everything we do at Check ‘Go and Allied advance loan, both right area of the Axcess Financial category of organizations. Every day in urban centers and towns around the world, they’ve been greeting clients payday loans Massachusetts, processing applications, answering inquiries about items, advertising new items, and much more — all because of the aim of delighting our respected clients. We offer cash solutions the real deal people and make an effort to function as the choice that is first everyday monetary solutions. We people give attention to building relationships to make sure consumer requirements are now being offered utilizing the most readily useful services and products we could provide.
- Relationship management: place our clients during the center of every thing we do. Exemplify our product Sales culture. Serve and teach clients regarding the item profile. Escalate dilemmas into the shop Manager, DDO, and Corporate Office if not able to resolve the presssing problem straight with all the consumer.
- Cash managing: Handle and count currency, money, and coins to incorporate building a money cabinet, counting money deposits, going cash from protected safe to cash cabinet along with other money maneuvering demands. Accountable for bank deposits or bank pick-ups. Balance batch that is individual with shop product product product sales reports at end of time and help with resolving over/shorts as required.
- Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and deals per business policy.
- Conformity: accountable for conformity with company/State policy and procedures Federal that is including regulation relevant.
- Inbound/Outbound calls: response phone inquiries as a result to basic concerns, client applications, demands or other problems. Put customer that is outgoing and collection telephone phone calls relative to federal laws and shop running procedures.
- Brand Ambassador: improve the Check ‘n get brand name expertly and guarantee shop look (external and internal) is maintained to business criteria. Help in the execution of most business marketing plans and programs, ensuring exact and prompt set-up, exemplary execution and within founded due dates.
Minimal Education and Enjoy Involved:
- 2 yrs previous product sales and customer support experience chosen.
- 2 yrs cash management experience chosen.
- Will need to have own private dependable transport in conformity with posted policy and procedure. This might NOT add transportation that is public transport from family members or buddies. Must keep a valid license and legitimate auto insurance while used by the business.
Also, we provide: competitive compensation (base pay + incentives) and advantage programs ( ag e.g., medical dental, term life insurance), a substantial premium time off program, 401k retirement plan, tuition reimbursement, plus an engaging work place.
About Axcess Financial:
We have been a independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to undertake their individual funds whenever, where and just how they need. It really is our objective to have individuals the funds they require whenever it is needed by them. We verify we do this in means that is accountable and in their means.
Dedication to Diversity:
Axcess is dedicated to employing and keeping a workforce that is diverse. Our company is proud to be the same Opportunity/Affirmative Action-Employer, making choices without reference to competition, color, faith, sex, gender identity or expression, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or other class that is protected.
This posting is supposed to explain the nature that is general of work expected to be done and it is perhaps maybe perhaps not an extensive range of all duties, duties and abilities needed for the career.